Replacing failed drives from the chassis

After you remove a failed drive from the cluster, you are ready to physically replace the failed drive from the chassis.

Before you begin

Steps

  1. Unpack the replacement drive, and place it on a flat, static-free surface near the rack.
    Save the packing materials for when you return the failed drive to NetApp.
  2. Match the slot number of the failed drive from the Element UI with the number on the chassis.
    The LED on the failed drive is lit amber.
  3. Remove the failed drive as shown in the following illustration:
    This figure shows the steps to pull the drive out of the drive bay.
  4. Slide the drive out, and place it on a static-free, level surface.
  5. Press the release button on the replacement drive before you insert it into the drive bay.
    The latch springs open.
  6. Insert the replacement drive as shown in the following illustration:
    This figure shows the replacement drive being inserted into the drive bay.
    When the drive is inserted fully, you hear a click.
  7. Notify NetApp Support about the drive replacement.
    NetApp Support will provide instructions for returning the failed drive.