Replacing a failed storage node in a NetApp HCI H-series chassis

You must replace a storage node in the event of dual inline memory module (DIMM) failure, CPU failure, Radian card problems, other motherboard issues, or if it does not power on. The instructions apply to H410S storage nodes.

Before you begin

About this task

Alarms in the VMware vSphere Web Client alert you when a storage node fails. You must use the NetApp Element software UI to get the serial number (service tag) of the failed node. You need this information to locate the failed node in the chassis.

The following figure shows the back of a NetApp HCI two rack unit (2U), four-node chassis with four storage nodes:This figure shows the NetApp HCI 2U, four-node chassis with four storage nodes.

A high-level overview of the steps is as follows:
  1. Remove the failed node from the cluster.

    Preparing to replace the storage node in the chassis

  2. Physically remove the node from the chassis and replace it with the new node.

    Replacing the storage node in the chassis

  3. Add the new node back to your cluster. The steps vary depending on the version of NetApp HCI your current installation is running on.

    Adding the storage node to the cluster for NetApp HCI 1.6P1, 1.7, and 1.7P1

    Adding the storage node to the cluster for NetApp HCI 1.3, 1.4, and 1.4P2

    Adding the storage node to the cluster for NetApp HCI 1.0, 1.1, and 1.2