Registering for support

You must enter your NetApp Support Site credentials in Cloud Manager before you can get help from NetApp technical support. Entering your credentials registers the ONTAP Cloud systems that host your volumes for support.


  1. In the upper right of the Cloud Manager console, click the menu, and then select Support Registration.

    Screen shot: Shows the Cloud Manager menu and the Support Registration option selected.

  2. Enter your NetApp Support Site user name and password, and then click Register.
    If you do not have a NetApp Support Site account, follow the link to create an account, and then enter your credentials in Cloud Manager.


All existing and future ONTAP Cloud systems that host your volumes are now registered for support.