Finding ghost data sources

If you have removed a device but the device data remains, you can locate any ghost data sources so that you can remove them.

Steps

  1. In the web UI, click Admin and select Troubleshooting.
  2. At the bottom of the page in the Other tasks area, click the Advanced Troubleshooting link.
  3. On the Reports tab, click the Ghost Data Sources link.
    OnCommand Insight produces a list of originators with their device information.