Bundling logs for Support

When troubleshooting a problem with Insight software, you can quickly generate a zip file (using the "gz" format) of the logs and acquisition recordings to send to NetApp Customer Support.

Steps

  1. On the Insight toolbar, click Admin.
  2. Click Troubleshooting.
  3. In the Send / Collect data section, click Bundle logs.
  4. Click Save File.
  5. Click OK.