Troubleshooting incorrect report numbers

A report might show data that you did not expect. To help troubleshoot this, you can run a utility that shows the possible issues.

Steps

  1. Log in to the Data Warehouse Portal at https://hostname/dwh, where hostname is the name of the system where OnCommand Insight Data Warehouse is installed.
  2. From the navigation pane on the left, click Troubleshooting.
  3. Scroll down and click Sanity Tests.
  4. In the Sanity Tests view, do any of the following to filter what tests and results you see and click Filter:
    • Select the type of test.
    • Select whether you want to see all states of errors.
    • Select whether you want to see all root causes or a specific one.
  5. Optionally, enter a prefix for the DWH schema, such as "inventory" or "performance."
  6. Click Start.
    Data Warehouse retrieves test information and shows you possible issues with your data.