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OnCommand Insight

Viewing OnCommand Insight logs

Contributors
PDFs

You can view various Data Warehouse and Cognos logs in OnCommand Insight.

About this task

You can examine troubleshooting and status information in Cognos and Data Warehouse log files.

Steps

  1. Log in to the Data Warehouse portal at https://hostname/dwh, where hostname is the name of the system where OnCommand Insight Data Warehouse is installed.

  2. In the navigation pane on the left, click Troubleshooting.

  3. In the Logs section, click Log Files.

    The following log files are displayed:

    dwh.log

    Lists the status of Data Warehouse jobs

    wildfly.log

    Provides information about the WildFly application server

    dwh_upgrade log

    Provides information about the upgrade on Data Warehouse

    ldap.log

    Logs messages related to LDAP authentication

    dwh_troubleshoot.log

    Logs messages that can help troubleshooting DWH problems

    sanscreenap.log

    Provides information about connection to the server, authentication and access to the Cognos repository, and information about other processes

    cognosserver.log

    Cognos log

  4. Click on the name of the log file you want to view.