Syncing the connector

Once ServiceNow, Insight and the connector are properly configured, you can synchronize the connector.


  1. Open a cmd prompt and change to the \OCI2SNOW folder.
  2. Run the following command twice. The first sync updates the items, the second sync updates the relationships: oci_snow_sync.pyz sync
  3. Verify that the Storage Server table in your ServiceNow instance is populated. Open a storage server and verify that resources related to that storage are listed.