Verifying new Insight services

After a successful installation, you should verify that the services for the Insight components are operating on your server.


  1. To display a list of services that are currently operating:
    1. Click the Start button.
    2. Click Run.
    3. Type the following:


    4. Press Enter.
    5. Type the following in the Command Prompt window:

      net start

  2. Check for these Insight services in the list:
    • SANscreen Server
    • SANscreen Acq (the acquisition process)
    • MySql (Insight SQL database)
    • Elasticsearch (Data store for Insight data)
    If these services do not display in the list, contact technical support.