Uninstalling the remote acquisition unit software

You must uninstall the existing version of the remote acquisition unit software before you can upgrade to a new version. You should perform this task on all remote acquisition unit servers in your environment.

Steps

  1. Log in to the remote acquisition unit server.
  2. Ensure that all of the OnCommand Insight windows on the server are closed.
  3. Open the Uninstall a Program feature from the control panel and select the OnCommand Insight Remote Acquisition Unit program for removal.
  4. Click Uninstall and follow the prompts.