Types of SnapCenter logs

If you need to troubleshoot operations in SnapCenter, it is helpful to know the types of logs that you can use.

Logs that appear in the Monitor > Logs page

The following types of logs appear on the Logs page:

Server logs
Include information from your SnapCenter Server. These are typically located at C:\inetpub\wwwroot\SnapCenter\App_Data\log.
Plug-in logs
Show information from hosts that have SnapCenter plug-in packages installed. These include logs from SMCore, as well as logs from SnapCenter plug-ins.
Note: You can find the plug-in log in the installation directory for the plug-in. For RDM and VMDK support, you should also review VirtualizationAPI.log in the installation directory for the SnapCenter Plug-in for Microsoft Windows.
Job logs
Show information associated with a specific job. Job logs can span from the SnapCenter Server down to the hosts and plug-ins.

Installation logs

SnapCenter Server installer log (SMSInstall log)
A Microsoft Windows Installer (MSI) log file provided at the end of the installation or uninstallation process. This log is useful if an error occurred in the process or the installation was interrupted.
SMCore Installer log
An MSI log file provided at the end of the installation or uninstall process. This log is also useful if an error occurred in the process or the installation was interrupted.
SnapCenterversion.exe/debug log
Installation and uninstallation logs that you can use to troubleshoot installation and uninstallation processes.