Unable to find Snapshot copy after successfully creating the backup


While performing backup operations with SnapVault or SnapMirror update enabled, an error might be displayed stating that a Snapshot copy could not be found on the destination storage system.

The issue occurs when the plug-in performs a query for the destination Snapshot copy while the status of the SnapMirror or SnapVault operation is pending idle.

Corrective action

You must include the following parameters and specify the value in the appsetting section of the SMCoreServiceHost.exe.Config file located under SmCore in the SnapCenter Server.

The value assigned to SnapmirrorRetry defines the maximum number of checks that can done to identify whether the SnapMirror is transferred. The value (milliseconds) assigned to SnapmirrorTimeout defines the time lapse after each check.