Clone operation will fail due to inaccessible virtual device

Description

One of the possible reasons a clone operation can fail is because a virtual device that is listed in vCenter is inaccessible because of a permanent device loss.

For example, if the LUN ID of a newly created LUN for a clone operation matches a LUN ID that is being used by an inaccessible LUN in vCenter, the clone operation fails.

Error message

Failed to clone resources, error is Failed to Mount/Attach Disk

Corrective action

  1. Using the vCenter interface, remove the inaccessible LUN.

    Refer to the VMware documentation for information.

  2. Using the SnapCenter interface, run the clone operation again.