Restarting the vSphere web client service in Windows

If your vCenter is on a Windows host, then you must use Windows commands to restart the VMware vSphere web client service.

Steps

  1. If you are running vCenter 6.5 or later, perform the following:
    1. Stop the web client service by using the following command: C:\Program Files\VMware\vCenter Server\vmon>.\vmon-cli --stop vsphere-client
      Wait for the message Completed Stop service request.
    2. Delete all stale packages on vCenter by performing the following:
      1. Navigate to the vCenter packages folder at %PROGRAMDATA%/VMware/vCenterServer/cfg/vsphere-client/vc-packages/vsphere-client-serenity
      2. Delete all plug-in folders with the following name: com.netapp.scvm.webclient-<version_number>.
    3. Restart the web client service by using the following command: C:\Program Files\VMware\vCenter Server\vmon>.\vmon-cli --start vsphere-client
      Wait for the message Completed Start service request..
  2. If you are running vCenter 6.0 update 3 or later, perform the following:
    1. Open Server Manager on the Windows system on which vCenter Server is running.
    2. Click Configuration > Services.
    3. Select VMware vSphere Web Client and click Stop.
    4. Delete all stale packages on vCenter by performing the following:
      1. Navigate to the vCenter packages folder at %PROGRAMDATA%/VMware/vCenterServer/cfg/vsphere-client/vc-packages/vsphere-client-serenity
      2. Delete all plug-in folders with the following name: com.netapp.scvm.webclient-<version_number>.
    5. Select VMware vSphere Web Client and click Start.