SnapCenter Plug-in Package for Microsoft Windows or SnapCenter Plug-in for Microsoft SQL Server upgrade might fail on hosts with SQL databases on VMDK

Description

When upgrading SnapCenter Plug-in for Microsoft Windows or SnapCenter Plug-in for Microsoft SQL Server on hosts with SQL databases on VMDK, the upgrade might fail.

Error message

The installation log displays the error Engine: error 80070002 while running parcel operations .

Workaround

Delete the following directories on the plug-in host:

If the upgrade does not succeed after you delete the specified files and directories, you might need to reboot the SQL server host, and then delete the files and directories.