SnapCenter Plug-ins Package for Linux installation fails

Description

After installing SnapCenter and adding hosts, installing the SnapCenter Plug-ins Package for Linux fails and the plug-in discovery operation cannot be performed. This issue occurs because of disconnection between SnapCenter and the host during plug-in installation.

Corrective action

You must perform the following steps:

  1. Find the status of the SPL service by running the following command:/custom_location/NetApp/snapcenter/spl/bin/spl status
  2. Manually uninstall the plug-in by running the following command: /custom_location/NetApp/snapcenter/spl/installation/plugins uninstall
  3. Verify if the SPL service is running by entering the following command: Ps -ef | grep spl
  4. If SPL service is still running, kill the process by running the following command: Kill -9 process_id

If manual uninstallation fails, you must perform the following steps:

  1. List the RPM packages: rpm -qa | grep netapp-snapcenter-plugin
  2. Delete the RPM packages: rpm -e netapp-snapcenter-plugin-loader netapp-snapcenter-plugin-oracle netapp-snapcenter-plugin-unix
  3. Remove the /var/.com.zerog.registry.xml file manually.
  4. Verify if the SPL service is running by entering the following command: Ps -ef | grep spl
  5. If SPL service is still running, kill the process by running the following command: Kill -9 process_id

After successfully uninstalling the plug-in, remove the host and then try again.