Unable to find Snapshot copy after successfully creating the backup


Backup operations with an update to SnapVault or SnapMirror might fail.

Depending on the rate of change of data between Snapshot copies, the time taken to update the Snapshot copy to secondary varies. If the delta between Snapshot copies is very high, it is recommended to change SnapshotCheckRetry and SnapshotCheckTimeout values.

The default values are:
  • SnapshotCheckTimeout=60000 ms
  • SnapshotCheckRetry=120

Error message

Snapshot copy could not be found on the destination storage system.

Corrective action

You must include the following parameters and specify the value in the appsetting section of the SMCoreServiceHost.exe.Config file located under SmCore in the SnapCenter Server.