Backup fails with error: Storage system(s) may need to be added, also ensure that the associated host is in a connected state


A backup failed because the preferred IP address that was configured for the SVM went down. When the preferred IP comes up again, the SnapCenter cache is not automatically refreshed. Therefore, SnapCenter could not find the Preferred IP when attempting to perform the backup.

Corrective action

Refresh the SnapCenter cache for the SVM:

  1. In the left navigation pane of the SnapCenter GUI, click Storage Systems.
  2. In the Storage Systems page, select the storage system used by the backup, and then click Modify.
  3. Make sure that the Preferred IP check box is selected and that the IP is correct.
  4. Reenter the storage system password, and then click OK.

    This action refreshes the SnapCenter cache and updates the storage system configuration.