ONTAP release model

The ONTAP release model delivers feature releases twice every calendar year, typically in the second and fourth quarters. It delivers service update releases every one to two months as necessary. It offers debug releases on an emergency basis.

Release types

Service update and debug releases are referred to as "P-release patches."

A feature release is made available as a Release Candidate (RC), then as a General Availability (GA) release:

Any configuration qualified for an ONTAP GA release is automatically qualified for all P-release patches of that release. If support is introduced in a patch release, subsequent patch releases maintain that support.

For complete information, see ONTAP release model.

Software version support

NetApp adheres to a software product version lifecycle management policy. The objective of this policy is to enable customers to predictably manage IT infrastructure.

The following table shows the available support levels:

Support level

Description
Full support Includes technical support, root cause analysis, online documentation, online software, maintenance, and P-release patches.
Limited support Includes technical support, root cause analysis, online documentation, and online software. Does not include maintenance and P-release patches.
Self-service support Provides online documentation only.

For complete information, see Software version support.