Commands for managing AutoSupport

You use the system node autosupport commands to change or view AutoSupport configuration, display information about previous AutoSupport messages, and send, resend or cancel an AutoSupport message.

Configure AutoSupport

If you want to... Use this command...
Control whether any AutoSupport messages are sent system node autosupport modify with the -state parameter
Control whether AutoSupport messages are sent to technical support system node autosupport modify with the -support parameter
Set up AutoSupport or modify the configuration of AutoSupport system node autosupport modify
Enable and disable AutoSupport messages to your internal support organization for individual trigger events, and specify additional subsystem reports to include in messages sent in response to individual trigger events system node autosupport trigger modify

Display information about the AutoSupport configuration

If you want to... Use this command...
Display the AutoSupport configuration system node autosupport show with the -node parameter
View a summary of all addresses and URLs that receive AutoSupport messages system node autosupport destinations show
Display which AutoSupport messages are sent to your internal support organization for individual trigger events system node autosupport trigger show
Display status of AutoSupport configuration as well as delivery to various destinations system node autosupport check show
Display detailed status of AutoSupport configuration as well as delivery to various destinations system node autosupport check show-details

Display information about past AutoSupport messages

If you want to... Use this command...
Display information about one or more of the 50 most recent AutoSupport messages system node autosupport history show
Display information about recent AutoSupport messages generated to upload core dump or performance archive files to the technical support site or a specified URI system node autosupport history show-upload-details
View the information in the AutoSupport messages including the name and size of each file collected for the message along with any errors system node autosupport manifest show

Send, resend, or cancel AutoSupport messages

If you want to... Use this command...
Retransmit a locally stored AutoSupport message, identified by its AutoSupport sequence number
Note: If you retransmit an AutoSupport message, and if support already received that message, the support system will not create a duplicate case. If, on the other hand, support did not receive that message, then the AutoSupport system will analyze the message and create a case, if necessary.
system node autosupport history retransmit
Generate and send an AutoSupport message—for example, for testing purposes system node autosupport invoke
Note: Use the -force parameter to send a message even if AutoSupport is disabled. Use the -uri parameter to send the message to the destination you specify instead of the configured destination.
Cancel an AutoSupport message system node autosupport history cancel