You use the system node autosupport commands to change or view AutoSupport configuration, display information about previous AutoSupport messages, and send, resend or cancel an AutoSupport message.
| If you want to... | Use this command... |
|---|---|
| Control whether any AutoSupport messages are sent | system node autosupport modify with the -state parameter |
| Control whether AutoSupport messages are sent to technical support | system node autosupport modify with the -support parameter |
| Set up AutoSupport or modify the configuration of AutoSupport | system node autosupport modify |
| Enable and disable AutoSupport messages to your internal support organization for individual trigger events, and specify additional subsystem reports to include in messages sent in response to individual trigger events | system node autosupport trigger modify |
| If you want to... | Use this command... |
|---|---|
| Display the AutoSupport configuration | system node autosupport show with the -node parameter |
| View a summary of all addresses and URLs that receive AutoSupport messages | system node autosupport destinations show |
| Display which AutoSupport messages are sent to your internal support organization for individual trigger events | system node autosupport trigger show |
| Display status of AutoSupport configuration as well as delivery to various destinations | system node autosupport check show |
| Display detailed status of AutoSupport configuration as well as delivery to various destinations | system node autosupport check show-details |
| If you want to... | Use this command... |
|---|---|
| Display information about one or more of the 50 most recent AutoSupport messages | system node autosupport history show |
| Display information about recent AutoSupport messages generated to upload core dump or performance archive files to the technical support site or a specified URI | system node autosupport history show-upload-details |
| View the information in the AutoSupport messages including the name and size of each file collected for the message along with any errors | system node autosupport manifest show |
| If you want to... | Use this command... |
|---|---|
| Retransmit a locally stored AutoSupport message, identified by its AutoSupport sequence number Note: If you retransmit an AutoSupport message, and if support already
received that message, the support system will not create a
duplicate case. If, on the other hand, support did not receive that
message, then the AutoSupport system will analyze the message and
create a case, if necessary.
|
system node autosupport history retransmit |
| Generate and send an AutoSupport message—for example, for testing purposes | system node autosupport invoke Note: Use the -force parameter to send a message even if AutoSupport is disabled. Use the -uri parameter to send the message to the destination you specify instead of the configured destination.
|
| Cancel an AutoSupport message | system node autosupport history cancel |