Viewing OnCommand System Manager log files

If you encounter any issues when using System Manager, you can send the log files to technical support to help troubleshoot the issues. The System Manager log files are located in the mlog directory along with the Data ONTAP log files.

Before you begin

You must be aware of the node that hosts the cluster-management LIF.

Steps

  1. Enter the following URL in a web browser: https://cluster-mgmt-LIF/spi
    cluster-mgmt-LIF is the IP address of the cluster-management LIF.
  2. Enter your cluster administrator credentials, and then click OK.
  3. In the Clustered Data ONTAP - Root Volume File Access window, click the logs link for the node that hosts the cluster-management LIF.
  4. Navigate to the mlog directory to access the System Manager log files.
    You might require the following log files, depending on the type of issue:
    • sysmgr.log

      This file contains the latest logs for System Manager.

    • mgwd.log
    • php.log
    • apache_access.log
    • messages.log