Generating AutoSupport data

You can use System Manager to generate AutoSupport data for a single node or multiple nodes to monitor their health and to send notifications to technical support.

Steps

  1. Click > AutoSupport.
  2. Select the node, and then click AutoSupport Request > Generate AutoSupport.
    By default, the AutoSupport data is generated for all nodes.
  3. In the Generate AutoSupport dialog box, perform the following steps:
    1. If you want to generate AutoSupport data for a specific node, clear the Generate Autosupport data for all nodes check box, and then select the node.
    2. Type the case number.
  4. Click Generate.
  5. In the Confirmation dialog box, click OK.