Running diagnostics

After you have replaced a component in your system, you should run diagnostic tests on that component.

Before you begin

Your system must be at the LOADER prompt to start diagnostics.

About this task

All commands in the diagnostic procedures are issued from the node where the component is being replaced.

Steps

  1. If the node to be serviced is not at the LOADER prompt, reboot the node: halt
    After you issue the command, you should wait until the system stops at the LOADER prompt.
  2. At the LOADER prompt, access the special drivers specifically designed for system-level diagnostics to function properly: boot_diags
  3. Select Scan system and Test system from the displayed menu.
    Example
    Copyright (c) 2016 NetApp Inc. All rights reserved.
    #### AFF A700s System-Level HW Diagnostics 01.06.09 ####
    #### System        PN: 000092576+10                 ####
    #### System        SN: SHFFG1631000296              ####
    #### Controller-A  PN: TEMP-S000092338              ####
    #### Controller-A  SN: 2BJJ0267S01W                 ####
    1) Scan system
    2) Test system
    3) Test memory
    4) Show VPD information
    5) Show FW revision
    6) Show MAC address
    7) Show logs
    8) Reboot (BMC power cycle) controller to LOADER
    Select a number 1-8 to execute the respective command:
    
  4. Proceed based on the result of the preceding step:
    • If the test failed, correct the failure, and then rerun the test.
    • If the test reported no failures, select Reboot from the menu to reboot the system.