Downloading and extracting the StorageGRID Webscale upgrade files

Before you can upgrade your StorageGRID Webscale system, you must download the software.

About this task

For all environments, you must download the StorageGRID Webscale upgrade package to your service laptop:
  • NetApp_StorageGRID_version_Software_uniqueID.upgrade
If your StorageGRID Webscale system is deployed on Red Hat Enterprise Linux hosts, you must also download either of the StorageGRID Webscale installation files:
  • StorageGRID-Webscale-version-RPM-uniqueID.tgz
Use the .zip file if you are running Windows on the service laptop


  1. Go to the Software Download page on the NetApp Support Site.
  2. Sign in using the username and password for your NetApp account.
  3. Scroll to StorageGRID Webscale, select All Platforms, and click Go.
    Note: Be sure to select StorageGRID Webscale, not StorageGRID.
  4. Select the StorageGRID Webscale release, and click View & Download.
  5. From the Software Download section of the page, click CONTINUE, and accept the End User License Agreement.
  6. Download the appropriate archive.
  7. If your StorageGRID Webscale system is deployed on Red Hat Enterprise Linux, you must also complete these steps:
    1. Download one of the StorageGRID Webscale installation files for Red Hat Enterprise Linux:
      • StorageGRID-Webscale-version-RPM-uniqueID.tgz
    2. Extract the RPM packages from the installation file.
    3. Install the RPM packages on all Red Hat Enterprise Linux hosts as described in "Installing StorageGRID Webscale host services" in the Installation Guide.
      Note: You must complete these steps before continuing with the upgrade procedure.