Generating debug logs

To assist in system debugging, NAS Bridge enables you to generate a debug logs package. You should generate this package when technical support directs you to do so.

About this task

Generating debug logs is a multistep process. First, you must generate the logs package on the NAS Bridge. When the package is ready, you can download the compressed tar.gz file to your local workstation. If needed, you can also generate an AutoSupport update.

Steps

  1. Click Maintenance at the top of the web page.
  2. Click Logs.
  3. Click Generate Debug and wait for the logs package to be created.
    A green check mark appears in the Ready column when the package is created and ready for download.
  4. To manage a logs package displayed on the page, you can select the row containing the logs package, and do one or both of the following:
    1. Click Send to ASUP to send an AutoSupport update to technical support.
    2. Click Download to download the logs package to your local workstation.