Configuring global email notifications

In order to receive global email notifications, recipients must be a member of a mailing list and that list must be added to the Notifications page. Notifications are configured to send email to recipients only when an alarm with a specified severity level is triggered or when a service state changes. Thus, recipients only receive the notifications they need to receive.

Before you begin

Steps

  1. Select Configuration > Notifications.
  2. Click Edit edit icon (or Insert insert icon if this is not the first notification).
  3. Under E-mail List, add a mailing list.
  4. Select one or more alarm severity levels and service states:
    Notification Type Category Description
    Notice Severity Level An unusual condition exists that does not affect normal operation.
    Minor Severity Level An abnormal condition exists that could affect operation in the future.
    Major Severity Level An abnormal condition exists that is currently affecting operation.
    Critical Severity Level An abnormal condition exists that has stopped normal operation.
    Unknown Service State An unknown condition exists that has stopped normal service operation.
    Administratively Down Service State A condition whereby a service has been purposefully stopped.
  5. Click Apply Changes.
    Notifications will be sent to the mailing list when alarms with the selected alarm severity level or service state are triggered or changed.