Downloading the hotfix file

You must download the hotfix file to a service laptop before you can apply the hotfix.

Steps

  1. Go to the Software Download page on the NetApp Support Site.
  2. Sign in using the username and password for your NetApp account.
  3. Scroll to StorageGRID Webscale, select Hotfix, and click Go.
    Note: Be sure to select StorageGRID Webscale, not StorageGRID.
  4. Click View & Download.
  5. Locate the hotfix version you need to install.
    Note: If you have just recovered the primary Admin Node and you need to apply a hotfix, select the same hotfix version that is installed on the other grid nodes.
  6. Review the readme file for the hotfix, and make sure you understand any special requirements.
  7. Click Download, and accept the End User License Agreement.
  8. Right click hotfix-install-version, and select Save Link As. (Click Save Target As if you are using Windows Explorer.)
    Note: Do not change the name of this file.
  9. Select a location on the service laptop, and click Save.