Checking the status of an unavailable Admin Node

If the StorageGRID Webscale system includes multiple Admin Nodes, you can use another Admin Node to check the status of an unavailable Admin Node.

Before you begin

You must have specific access permissions. For details, see information about controlling system access with administration user accounts and groups.

Steps

  1. From an available Admin Node, sign in to the Grid Manager using a supported browser.
  2. Select Support > Grid Topology.
  3. Select Site > unavailable Admin Node > SSM > Services > Overview > Main.
  4. Look for services that have a status of Not Running and that might also be displayed in blue.

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  5. Determine if alarms have been triggered.
  6. Take the appropriate actions to resolve the issue.