Downloading the StorageGRID Webscale upgrade file

You must download the upgrade file to a service laptop before you upgrade your StorageGRID Webscale system. If your StorageGRID Webscale system is deployed on Linux hosts, you must also download the StorageGRID Webscale installation files.


  1. Go to the Software Download page on the NetApp Support Site.
  2. Sign in using the username and password for your NetApp account.
  3. Scroll to StorageGRID Webscale, select All Platforms, and click Go.
    Note: Be sure to select StorageGRID Webscale, not StorageGRID.
  4. Select the StorageGRID Webscale release, and click View & Download.
  5. From the Software Download section of the page, click CONTINUE, and accept the End User License Agreement.
  6. Download the appropriate archive.
  7. If your StorageGRID Webscale system is deployed on Linux hosts, complete these steps before you start the upgrade.
    1. Download either the .tgz file or the .zip file for your Linux platform.
      Note: Select the .zip file if you are running Windows on the service laptop.
      Linux platform Additional file (choose one)
      Red Hat Enterprise Linux or CentOS
      • StorageGRID-Webscale-version-RPM-uniqueID.tgz
      Ubuntu or Debian
      • StorageGRID-Webscale-version-DEB-uniqueID.tgz
    2. Extract the RPM or DEB packages from the installation file.
    3. Install the RPM or DEB packages on all Linux hosts as described in "Installing StorageGRID Webscale host services" in the installation instructions for your Linux platform.
    4. For each containerized StorageGRID Webscale node on each Linux host, run the following commands in this order:
      storagegrid node stop <node-name>
      storagegrid node start <node-name>

      Make sure each node boots correctly before taking the next node down.