Hardware setup appears to hang

The StorageGRID Appliance Installer might not be available if hardware faults or cabling errors prevent the E2800 controllers or the SG6000-CN controller from completing their boot-up processing.

Steps

  1. For the E2800 controllers, watch the codes on the seven-segment displays.

    While the hardware is initializing during power up, the two seven-segment displays show a sequence of codes. When the hardware boots successfully, both seven-segment displays show 99.

  2. Review the LEDs on the SG6000-CN controller and the boot-up and error codes displayed in the BMC.
  3. If you need help resolving an issue, contact technical support.