Viewing error codes for the SG6000-CN controller

If a hardware error occurs when the SG6000-CN controller is booting up, the BMC logs an error code. As required, you can view these error codes using the BMC interface, and then work with technical support to resolve the issue.

Before you begin

Steps

  1. From the BMC dashboard, select BIOS POST Code.
  2. Review the information displayed for Current Code and the Previous Code.
    If any of the following error codes are shown, work with technical support to resolve the issue.
    Code Indicates
    0x0E Microcode not found
    0x0F Microcode not loaded
    0x50 Memory initialization error. Invalid memory type or incompatible memory speed.
    0x51 Memory initialization error. SPD reading has failed.
    0x52 Memory initialization error. Invalid memory size or memory modules do not match.
    0x53 Memory initialization error. No usable memory detected.
    0x54 Unspecified memory initialization error
    0x55 Memory not installed
    0x56 Invalid CPU type or speed
    0x57 CPU mismatch
    0x58 CPU self-test failed, or possible CPU cache error
    0x59 CPU micro-code is not found, or micro-code update failed
    0x5A Internal CPU error
    0x5B Reset PPI is not available
    0x5C PEI phase BMC self-test failure
    0xD0 CPU initialization error
    0xD1 North bridge initialization error
    0xD2 South bridge initialization error
    0xD3 Some architectural protocols are not available
    0xD4 PCI resource allocation error. Out of resources.
    0xD5 No space for legacy option ROM
    0xD6 No console output devices are found
    0xD7 No console input devices are found
    0xD8 Invalid password
    0xD9 Error loading boot option (LoadImage returned error)
    0xDA Boot option failed (StartImage returned error)
    0xDB Flash update failed
    0xDC Reset protocol is not available
    0xDD DXE phase BMC self-test failure
    0xE8 MRC: ERR_NO_MEMORY
    0xE9 MRC: ERR_LT_LOCK
    0xEA MRC: ERR_DDR_INIT
    0xEB MRC: ERR_MEM_TEST
    0xEC MRC: ERR_VENDOR_SPECIFIC
    0xED MRC: ERR_DIMM_COMPAT
    0xEE MRC: ERR_MRC_COMPATIBILITY
    0xEF MRC: ERR_MRC_STRUCT
    0xF0 MRC: ERR_SET_VDD
    0xF1 MRC: ERR_IOT_MEM_BUFFER
    0xF2 MRC: ERR_RC_INTERNAL
    0xF3 MRC: ERR_INVALID_REG_ACCESS
    0xF4 MRC: ERR_SET_MC_FREQ
    0xF5 MRC: ERR_READ_MC_FREQ
    0x70 MRC: ERR_DIMM_CHANNEL
    0x74 MRC: ERR_BIST_CHECK
    0xF6 MRC: ERR_SMBUS
    0xF7 MRC: ERR_PCU
    0xF8 MRC: ERR_NGN
    0xF9 MRC: ERR_INTERLEAVE_FAILURE