Registering the hardware
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PDF of this doc site
- Install and upgrade software
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Install and maintain hardware
- SG5700 storage appliances
- SG5600 storage appliances
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Configure and manage
- Administer StorageGRID
- Use StorageGRID
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Monitor and troubleshoot
- Monitor a StorageGRID system
Collection of separate PDF docs
Creating your file...
Registering the appliance hardware provides support benefits.
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Locate the chassis serial number for the storage controller shelf.
You can find the number on the packing slip, in your confirmation email, or on the appliance after you unpack it.
There are several serial numbers on the storage appliance. The serial number on the storage controller shelf is the one that must be registered and used if you call for service or support on the appliance. -
Go to the NetApp Support Site at mysupport.netapp.com.
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Determine whether you need to register the hardware:
If you are a… Follow these steps… Existing NetApp customer
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Sign in with your username and password.
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Select Products > My Products.
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Confirm that the new serial number is listed.
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If it is not, follow the instructions for new NetApp customers.
New NetApp customer
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Click Register Now, and create an account.
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Select Products > Register Products.
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Enter the product serial number and requested details.
After your registration is approved, you can download any required software. The approval process might take up to 24 hours.
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