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OnCommand Workflow Automation 5.0
A newer release of this product is available.

Cannot view Performance Advisor data in WFA

Contributors

If you cannot view Performance Advisor data in WFA or if the data acquisition process from the Performance Advisor data source fails, you should perform certain actions to troubleshoot the issue.

  • Ensure that you have specified the credentials of an Active IQ Data Center Manager user with a minimum role of GlobalRead when configuring Performance Advisor as a data source in WFA.

  • Ensure that you have specified the correct port when configuring Performance Advisor as a data source in WFA.

    By default, Active IQ Data Center Manager uses port 8088 for an HTTP connection and port 8488 for an HTTPS connection.

  • Ensure that performance data is collected by the Active IQ Data Center Manager server.