Remove failed drive (60-drive)

You remove a failed drive to replace it with a new one.

Before you begin

About this task

When you remove a drive from an E5760 controller shelf or a DE460C drive shelf, you must lift the drive partly out of the drawer and wait for the drive to spin down. Then, you can remove the drive completely.

Steps

  1. Unpack the replacement drive, and set it on a flat, static-free surface near the shelf.
    Save all packing materials for the next time you need to send a drive back.
  2. Release the drive drawer levers from the center of the appropriate drive drawer by pulling both towards the sides of the drawer.
  3. Carefully pull on the extended drive drawer levers to pull out the drive drawer to its full extension without removing it from the enclosure.
  4. Gently pull back the orange release latch that is in front of the drive you want to remove.

    The cam handle on the drive springs open partially, and the drive is released from the drawer.

    Orange release latch

  5. Open the cam handle, and lift out the drive slightly.
  6. Wait 30 seconds.
  7. Use the cam handle to lift the drive from the shelf.

  8. Place the drive on an antistatic, cushioned surface away from magnetic fields.
  9. Wait 30 seconds for the software to recognize that the drive has been removed.
    Note: If you accidentally remove an active drive, wait at least 30 seconds, and then reinstall it. For the recovery procedure, refer to the storage management software.

After you finish

Go to Install new drive (60-drive).