Specify AutoSupport HTTP(S) delivery method (for individual E2800 or E5700 arrays)

The set storageArray autoSupport deliveryMethod command sets up the delivery method for sending AutoSupport messages to HTTP(S).

Supported Arrays

This command applies to an individual E2800, E5700, EF600 or EF300 storage array. It does not operate on E2700 or E5600 storage arrays.

Roles

To execute this command on an E2800, E5700, EF600, or EF300 storage array, you must have the Storage Admin or Support Admin role.

Syntax

set storageArray autoSupport deliveryMethod={HTTP | HTTPS} 
   {direct | proxyConfigScript="proxyConfigScriptUrl" | 
proxyServer hostAddress=address portNumber=portNumber
 [userName="username" password="password"]}

Parameters

Parameter Description
deliveryMethod

Allows the user to specify the delivery method for AutoSupport collection. Valid choices are:

  • email
  • HTTP
  • HTTPS
Note: If the email method is configured, then the AutoSupport OnDemand and Remote Diagnostics will be disabled.
direct Allows the user to connect directly to the destination technical support systems using the HTTP or HTTPS protocol.
proxyConfigScript Allows the user to specify the location of a Proxy Auto-Configuration (PAC) script file
proxyServer Allows the user to specify the HTTP(S) proxy server details required for establishing connection with the destination technical support system.
hostAddress Allows the user to specify the proxy server's host address. Required if proxyServer is used.
portNumber Allows the user to specify the proxy server's port number. Required if proxyServer is used.
username Allows the user to specify the proxy server's username if it is configured.
password Allows the user to specify the proxy server's password if it is configured.

Minimum Firmware Level

8.40

Examples

SMcli -n Array1 -c "set storageArray autoSupport deliveryMethod=HTTP direct;"

SMcli -n Array1 -c "set storageArray autoSupport deliveryMethod=HTTP 
proxyConfigScript=\"http://company.com/~username/proxy.pac\";"

SMcli -n Array1 -c "set storageArray autoSupport deliveryMethod=HTTPS 
proxyServer hostAddress=10.117.12.112 portNumber=8080 userName=\"tracyt\" password=\"1234456\";"

SMcli completed successfully.

Verification

Send a test message using the start storageArray autoSupport deliveryTest command to verify that your delivery methods are set up correctly.

Minimum firmware level

8.40