Test AutoSupport delivery settings (for individual E2800 or E5700 arrays)

The start storageArray autoSupport deliveryTest command sends a sample AutoSupport bundle collection message so you can test the connection to the destination technical support system using the specified delivery parameters.

Supported Arrays

This command applies to an individual E2800, E5700, EF600 or EF300 storage array. It does not operate on E2700 or E5600 storage arrays.


To execute this command on an E2800, E5700, EF600, or EF300 storage array, you must have the Storage Admin or Support Admin role.


start storageArray autoSupport deliveryTest [replyToEmail="address"]


Parameter Description
replyToEmail Allows the user to specify the reply-to email address for the AutoSupport test message. It is only used/required when delivery method is set to email.

Minimum Firmware Level



SMcli -n Array1 -c "start storageArray autoSupport deliveryTest;"

SMcli -n Array1 -c "start storageArray autoSupport deliveryTest replyToEmail=\"user@company.com\";"

The sample AutoSupport message was successfully sent to the ASUP gateway server.

SMcli completed successfully.

Minimum firmware level