Specify the Email (SMTP) delivery method (for individual E2800 or E5700 arrays)

The set storageArray autoSupport deliveryMethod command sets up the delivery method for sending AutoSupport messages to email (SMTP).

Supported Arrays

This command applies to an individual E2800, E5700, EF600 or EF300 storage array. It does not operate on E2700 or E5600 storage arrays.


To execute this command on an E2800, E5700, EF600, or EF300 storage array, you must have the Storage Admin or Support Admin role.


set storageArray autoSupport deliveryMethod=email 
mailRelayServer="serverAddress" senderEmail="emailAddress"


Parameter Description
deliveryMethod Allows the user to specify the delivery method for AutoSupport collection.

Valid choices are:

  • email
  • HTTP
Note: If the email method is configured, then the AutoSupport OnDemand and Remote Diagnostics will be disabled.
mailRelayServer Allows the user to specify the mail relay server for the AutoSupport collection.
senderEmail Allows the user to specify send email address for the AutoSupport collection.

Minimum Firmware Level



SMcli -n Array1 -c "set storageArray autoSupportConfig deliveryMethod=email mailRelayServer=\"mailserver.company.com\" senderEmail=\"user@company.com\";"

SMcli completed successfully.


Send a test message using the start storageArray autoSupport deliveryTest command to verify that your delivery methods are set up correctly.