Some issues require a controller reset (reboot). You can reset the controller even if you don't have physical access to it.
Before you begin
- The storage array must have two controllers. The controller that you are not resetting must be online (in the optimal state).
- Make sure that no volumes are in use or that you have a multipath driver installed on all hosts using these volumes.
Procedure
- Select Hardware.
- If the graphic shows the drives, click Show back of shelf.
The graphic changes to show the controllers instead of the drives.
- Click the controller that you want to reset.
The controller's context menu appears.
- Select Reset, and confirm that you want to perform the operation.