Enable or disable AutoSupport

The AutoSupport feature is enabled or disabled during the initial installation of the Web Services Proxy, but you can change that setting in the ASUPConfig file.

About this task

You can enable or disable AutoSupport through the ASUPConfig.xml file, as described in the steps below. Alternatively, you can enable or disable this feature through the API using Configuration and POST/asup, and then entering "true" or "false."


  1. Open the ASUPConfig.xml file in the working directory.
  2. Locate the lines for <asupdata enabled=”(Boolean)” timestamp=””>
  3. Enter true (enable) or false (disable). For example:
    <asupdata enabled=”false” timestamp=”0”>
    Note: The timestamp entry is superfluous.
  4. Save the file.