Bundling logs for Support
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PDF of this doc site
- Configuration and administration
- Data Warehouse administration
Collection of separate PDF docs
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When troubleshooting a problem with Insight software, you can quickly generate a zip file (using the "gz" format) of the logs and acquisition recordings to send to NetApp Customer Support.
Steps
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On the Insight toolbar, click Admin.
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Click Troubleshooting.
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In the Send / Collect data section, click Bundle logs.
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Click Save File.
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Click OK.