If requested by Customer Support, generate a server, acquisition, or remote log for troubleshooting purposes.
About this task
If
NetApp Customer Support requests, use this option to generate the logs.
Procedure
- On the Insight toolbar, click Admin and select Troubleshooting.
- At the bottom of the page in the Other tasks area, click Advanced Troubleshooting.
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On the next page in the Advanced menu, click the Troubleshooting link.
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Click the Logs tab and select the log file to download.
A dialog box opens allowing you to open the log or save the log locally.