Periodically, service packs are available, which you can apply to take advantage of fixes and enhancements to OnCommand Insight.
Before you begin
- You must have downloaded the service pack file (for example, 7.2service_pack_1.patch) from the NOW site.
- You must have approved all patches.
Procedure
-
On the Insight toolbar, click Admin.
- Click Patches.
- From the Actions button, select Apply patch.
- In the Apply data source patch dialog box, click Browse to locate the service pack file.
- Inspect the Patch name, Description, Impacted data source types, which shows if any data sources are affected, and Details, which describes the enhancements that the service pack contains.
- If the selected service pack is correct, click Apply Patch.
Service packs are approved automatically; no further action is required.