Sending a Unified Manager support bundle to technical support

This workflow shows you how to generate, retrieve, and send a support bundle to technical support using the Unified Manager maintenance console. You should send a support bundle when the issue that you have requires more detailed diagnosis and troubleshooting than an AutoSupport message provides.

About this task

For more information about the maintenance console, see the Active IQ Unified Manager System Configuration Guide.

Unified Manager stores two generated support bundles at one time.