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Active IQ Unified Manager 9.7
9.7
A newer release of this product is available.

Sending a support bundle to technical support

Contributors

When an issue requires more detailed diagnosis and troubleshooting information than an AutoSupport message provides, you can send a support bundle to technical support.

Before you begin

You must have access to the support bundle to send it to technical support.

You must have a case number generated through the technical support web site.

Steps

  1. Log in to the NetApp Support Site.

  2. Upload the file.