Replacing the real-time clock battery

You replace the real-time clock (RTC) battery in the controller module so that your system’s services and applications that depend on accurate time synchronization continue to function.

About this task

  1. Shutting down the impaired controller
    You can shut down or take over the impaired controller using different procedures, depending on the storage system hardware configuration.
  2. Removing the controller module
    You must remove the controller module from the chassis when you replace a component inside the controller module.
  3. Replacing the RTC battery
    To replace the RTC battery, locate it inside the controller and follow the specific sequence of steps.
  4. Reinstalling the controller module
    After you replace a component within the controller module, you must reinstall the controller module in the system chassis and boot it.
  5. Completing the replacement process
    After you replace the part, you can return the failed part to NetApp, as described in the RMA instructions shipped with the kit. Contact technical support at NetApp Support, 888-463-8277 (North America), 00-800-44-638277 (Europe), or +800-800-80-800 (Asia/Pacific) if you need the RMA number or additional help with the replacement procedure.
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Part number: 215-15063_2020-12_en-us
December 2020