If the attempt to send the regularly scheduled AutoSupport message fails, the Most Recent Result attribute updates to Retrying.
The StorageGRID Webscale system attempts to resend the AutoSupport message 15 times every four minutes for one hour. If after one hour a message is not sent, the Most Recent Result attribute updates to Failed. The StorageGRID Webscale system will try again at the next scheduled time. If a failure occurs, check that the StorageGRID Webscale system’s email server is correctly configured and that your email server is running.