Registering the hardware

Registering the hardware provides support benefits.


  1. Go to the NetApp Support Site at
  2. Log in to your existing NetApp Support Site account or create an account.
    • If you already have a registered account, you can log in to it and add the StorageGRID Webscale appliance to your existing account.
    • If you are a new customer, click Register Now, located at the top of the Support Site.
  3. Select Products > Register Products.
    A product registration page opens.
  4. Enter the product serial number, and click Submit.
    You can find the serial number on the packing slip, in your confirmation email, or on the appliance itself.
    Label including serial number
  5. On the product details page, enter the requested details, and click Submit to complete your product registration.