A service can have one of three states: Unknown, Connected, or Administratively Down. A service that is Unknown is problematic and must be investigated. A service that is Connected is operating normally and displays the color of its highest alarm severity—either itself or its components. A service that is Administratively Down has been deliberately shut down for maintenance by an administrator.
| Icon | Color | State | Meaning |
|---|---|---|---|
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Blue | Unknown | An unknown condition exists that has stopped normal operation. Requires immediate attention. The "Unknown" state is considered the most severe. It is typically used to indicate loss of connection between the service and another service. |
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Green | Connected | All services are working normally. |
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Gray | Administratively Down | A service has stopped. All alarms on the stopped service including acknowledged alarms are removed. |