AutoSupport enables technical support to proactively monitor the health of your StorageGRID Webscale system.
You can use any combination of the following choices to send AutoSupport messages to technical support:
- User-triggered: Manually send AutoSupport messages at any time
- Weekly: Automatically send AutoSupport messages once per week (default setting: Enabled)
- Event-triggered: Automatically send AutoSupport messages when significant system events occur (default setting: Enabled)
By analyzing AutoSupport information, technical support can help you determine the health and status of your StorageGRID Webscale system and troubleshoot any problems that might occur. Technical support can also monitor the storage needs of the system, such as the need to expand.