If you encounter issues during the installation, you might find it helpful to review troubleshooting information related to hardware setup and connectivity issues.
More information
Viewing boot-up codes for the SG6000-CN controller
When you apply power to the appliance, the BMC logs a series of boot-up codes for the SG6000-CN controller. If you have experience deploying and using KVM applications, you can view these codes on a graphical console by launching a KVM (Java) application from the BMC interface.
Viewing error codes for the SG6000-CN controller
If a hardware error occurs when the SG6000-CN controller is booting up, the BMC logs an error code. As required, you can view these error codes using the BMC interface, and then work with technical support to resolve the issue.
Hardware setup appears to hang
The StorageGRID Appliance Installer might not be available if hardware faults or cabling errors prevent the E2800 controllers or the SG6000-CN controller from completing their boot-up processing.
Troubleshooting connection issues
If you encounter connection issues during the StorageGRID Webscale appliance installation, you should perform the corrective action steps listed.